The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and makes an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or out and about and can raise and lower temps to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a good idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve made sure it’s compatible, you can either install it yourself or contact a HVAC pro like TopTec. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem because the thermostat can draw adequate power from other heating and cooling wires.

In some instances, your heating and cooling system may have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive ample juice, Nest says you could have some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t turn off.
  5. Your system is making odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t switch on or turns off and on repeatedly in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just got the Nest, it’s best to start with your thermostat right away. This is especially pertinent if the weather is mild, and you haven’t been relying on your heat or air conditioning consistently.

Our Pros Can Solve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting on your own but can’t fix the dilemma, a smart thermostat pro like one from TopTec can assist you. We can determine the malfunction and install a C-wire, if necessary.

Smart thermostats including the Nest are created to make your life simpler, with automatic energy-efficient programming and the ability to check temps while you’re on the go. It’s an annoying experience when yours won’t work correctly, but our heating and cooling experts at TopTec can fix the trouble quickly.

If you’re going through odd heating and cooling behavior with your new Nest, give us a call at 847-362-0262 to set up your appointment today.