The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your house or out and about and can adjust temperatures to help you save even more.

The Nest is compatible with a vast range of 24-volt heating and cooling systems, but it’s always a wise idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to contact your energy supplier for valuable rebates, since you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up on your own or call a HVAC professional like TopTec. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is just used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue because the thermostat can pull ample power from other heating and cooling wires.

Sometimes, your heating and cooling system may need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw adequate electricity, Nest says you might encounter some of these problems:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is creating strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t turn on or turns off and on rapidly in a short period of time.

You might believe something is wrong with your heating and cooling system, but if you just started using the Nest, we suggest you begin with your thermostat right away. This is especially true if the weather is temperate, and you haven’t been running your heat or air conditioning consistently.

Our Specialists Can Fix Nest Thermostat Issues

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the issue, a smart thermostat specialist like one from TopTec can provide support. We can identify the malfunction and add a C-wire, if required.

Smart thermostats such as the Nest are made to make your life simpler, by automatic energy-efficient programming and the ability to check temps while you’re on the go. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling experts at TopTec can take care of the problem quickly.

If you’re experiencing atypical heating and cooling behavior with your new Nest, reach out to us at 847-362-0262 to schedule your appointment now.